Visit the 9/11 Museum in New York (9/11 Museum)

do you consider visit the 9/11 museum in new york? Although today the World Trade Center is brimming with new skyscrapers and plans, that morning in 2001 marked a before and after in the history of the city.

AND this moving museum tells the story in the first personbringing us closer to the victims of the attacks and to the thousands of volunteers and professionals who, for months, worked tirelessly at Ground Zero.

To prepare your visit, today we tell you what is the 9/11 Museum likefrom tickets to the most important exhibitions.

🌟 This is one of the 10 most famous museums in New York. If you feel like combining it with other lesser known sites, here you go cool and less typical museums.

Visit the 9/11 museum in New York, in the World Trade Center

9/11 Museum, the 9/11 museum in New York


9/11 Museum, the 9/11 museum in New York

If you enter the website of 9/11 Memorial, you will see that this area of ​​the World Trade Center is made up of different parts. So let's start by locating ourselves:

  • The 9/11 Museum is a museum dedicated to the terrorist attacks of September 11, 2001in which 2,977 people lost their lives, and the World Trade Center bombing on February 26, 1993, in which 6 people died.
  • It is located in the World Trade Center, in the Financial District of Manhattan, in the place where the Twin Towers used to rise.
  • The museum is part of a complex called the 9/11 Memorial & Museum. The Memorial, open-air and free, consists of two ponds, each in the foundations of one of the towers, with the names of all the victims engraved.
    The museum is in the same place but, unlike the Memorial, It's underground and it's paid.
  • His exhibitions They are dedicated to the events and the consequences of the attacks, but they also pay tribute to the victims and to the security forces that worked on the rescue.
  • It's not the only museum in New York dedicated to 9/11, although the most important. At the end of the guide we talk about all of them.
  • Is 9/11 the same as September 11? Yes, although it is a bit confusing, right? In the United States, when writing a date, the month is written before the day.
    Therefore, what for us is 9/11/2001, for them is 11/9/2001, and from there the name they give the tragedy: 9/11, or Nine Eleven. stop by our new york dictionary to know more.

🌟 How about combining your visit to the museum with a walk through the Financial District and its most emblematic places? Or you can also go up to One Worldthe observatory of the World Trade Center.

Visit the 9/11 Museum in New York - Tickets and Exhibits

Prices and tickets for the 9/11 Museum

To visit the 9/11 Museum, the best thing to do is buy ticket in advance choosing the day.


Here you have the prices to visit the 9/11 Museum. Remember that, as we told you in the previous section, the underground museum is paid, but visiting the outdoor Memorial (with the ponds) is free.

* The museum website adds $4 for management fees. Civitatis shows the final price.

When is the 9/11 Museum free?

The 9/11 Museum is free Mondays from 5:30 to 7:00 PM. But the capacity is limited and you will need order tickets.

Before the pandemic, tickets were obtained by queuing in person. Right now, there is another option: you can order them for free in the official website of the museum starting at 7 in the morning every Monday for that same afternoon.

Then, if there are tickets availableYou can also order them in person at the museum in the afternoon.

⭐ Here we tell you When are New York museums free?.

Entrance with tourist cards

The entrance to the 9/11 Museum is included in most New York tourist cards:

⭐ Do you have doubts about which one to choose or if any of them compensate you? Here you have our Comparison of the best New York tourist cards.

Visit the 9:11 Museum of New York - Fire Engine

Tips for visiting the museum

  • How to get. The closest subway stations to the museum are Cortlandt Streeet (R), World Trade Center (E), Chambers Street (A, C, 1, 2, 3) or Fulton St (A, C, 2, 3, 4, 5 , J, Z).
  • We recommend you reserve at least 2 hours. Although a priori it seems that there are few rooms, the central exhibition has such a level of detail that, if you want to read or see everything, you will need time.
  • It is an accessible museum and you can also visit it with children's carts. More info.

The exhibitions

Although you will enter the museum through a state-of-the-art pavilion, soon you will descend to the underground of the World Trade Center and you will enter the past.

  • You will start the visit by seeing the Foundation Hall, the largest room in the museum, from above. To one side stands one of the retaining walls that were erected during the construction of the World Trade Center in the 1960s to prevent the passage of water from the nearby Hudson River. Fortunately, this wall survived the attacks intact.
    In the center, stands The Last Column, the last piece to be removed from the rubble of the World Trade Center and the one that marked the symbolic end of 9 months of very hard recovery tasks. It was part of the South Tower.

Visit the 9/11 museum in New York - The Last Column

  • It's time to go one more level. Next to the stairs, you will distinguish the Survivor's Stairs, some original stairs from the World Trade Center Plaza through which many survivors were able to escape that September morning.

Visit the 911 Museum in New York - The stairs of the survivors

  • At the bottom of the stairs, you will find the memorial halla room where the quote «No day shall erase you from the memory of time» ('No day will erase you from the memory of time'), by Virgilio, written with steel recovered from rubble of the World Trade Center.
    the mosaic that surrounds it contains 2,983 pieces, one in memory of each victim, and emulates the blue of the sky that September morning.

Visit the 9/11 museum in New York - No day shall erase you

  • Along with the event, among other exhibitions and tributes, you will find the emotional room In Memoriam. There, the walls are covered from floor to ceiling with the faces of the 2983 victims and, over the loudspeaker, relatives and friends read their names.
  • Very close, you can check the state in which they were left various rescue vehicles, such as a fire truckwho that morning went to the World Trade Center.
    You will also see original fragments of the Twin Towers and discover curiosities about their construction process.

Visit the 911 Museum in New York - Fragments of the Twin Towers

  • Soon you'll get to September 11, 2001the most important and extensive exhibition of the museum. It is separated from the rest of the rooms and inside can not take photos.
    It is an exhibition dedicated to tell what happened that september 11 and what repercussions the attacks have had on our daily lives. It does so through personal items, recordings and videos from that day, testimonials...
    For us, this is without a doubt the hardest and most moving part of the museumsince you perceive closely the magnitude of what happened that day and you know first person stories of some of the victims and their families.
    And, at the same time, you are aware of how arduous the rescue tasks that took place in the following months were for the workers and volunteers.
    This part of the museum is so packed with material that you could easily spend an hour inside. But, as we mentioned, it is tough.
  • Revealed: The Hunt for Bin Laden is an exhibition that tells how, over the course of 10 years, the intelligence services searched for (and finally managed to locate) Osama bin Laden, the founder and leader of al-Qaeda.

Visit the 9/11 museum in New York - Mural of a fire station

Is the 9/11 museum worth visiting?

The 9/11 Museum has been source of controversy since even before opening its doors. And it is that, although it was inaugurated 13 years after the attacks, it tells a story that, for many, it's still too recent.

Many relatives and friends of the victims opposed from the beginning to the place where some of his remains still lie to become a tourist attractionwith an expensive entrance and a souvenir shop.

Personally, and although we cannot put ourselves in the shoes of the people who, unfortunately, experienced the attacks so closely, the times we have visited the museum We found it very emotional and interesting.

Still, it's a very tough museum and we don't think it's for everyone. In any case, those of us who lived through that episode know, to a greater or lesser extent, the story it tells, and the exterior Memorial is already a great tribute to the victims.

So we recommend you visit the 9/11 museum alone if you feel ready and if you want to know more about how that tragedy was experienced in the first person in New York.

Here you can buy tickets to visit the 9/11 Museum.

Other 9/11 Museums and Memorials in New York

9/11 marked a before and after in New York, and the 9/11 Museum is not the only museum or monument dedicated to that episode. Here you have other places you can visit in the city.

Visit the Ground Zero Museum Workshop, one of the 9/11 museums in New York

We hope this guide has cleared up your doubts about the museum! If you have already had the opportunity to visit the 9/11 Museum, what did you think? do you think it's worth it?

New York guide updated May 2023.

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